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Speed Reading Week, Day 2
The Power of foursquare, Carmine Gallo Author Carmine Gallo has discovered seven big ideas that will help you CHECK IN to the power of foursquare to unlock your brand’s potential: Connect Your Brand –...
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The Apple Experience
The most important component to the Apple experience is that the staff isn’t focused on selling stuff. It’s focused on building relationships and trying to make people’s lives better. - Ron Johnson...
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Inspiring Your Internal Customer
We attract a different type of person, someone who really wants to get in a little over his head and make a dent in the universe. - Steve Jobs Apple touches the lives of its customers only after...
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Serving Your External Customer
People don’t just want to buy personal computers anymore. They want to know what they can do with them, and we’re going to show people exactly that. - Steve Jobs The first secret to offering insanely...
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Setting the Stage
Get rid of the crappy stuff and focus on the good stuff. - Steve Jobs Today’s post wraps up a three-day look at Carmine Gallo’s newest book The Apple Experience. It’s about the secrets Apple Retail...
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The Apple Experience: Secrets to Building Insanely Great Customer Loyalty
Reinvent your business to deliver Apple-like customer satisfaction and profits. GsD Summer Term 1 Survey of Customer Experience Literature Text: The Apple Experience: Secrets to Building Insanely Great...
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The Apple Store: Informed, Empowered, and Motivated to Deliver an Unbeatable...
The most important component to the Apple experience is that the staff isn’t focused on selling stuff. It’s focused on building relationships and trying to make people’s lives better. - Ron Johnson...
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